Last revised: May 6, 2014
Your privacy is critically important to us. We have a few fundamental principles:
- We don’t ask you for personal information unless we have a good reason. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
- We don’t share your personal information with anyone except to operate our business, comply with the law, develop and improve our services, or protect our rights and the rights of third parties.
- We don’t store personal information on our servers unless required for the on-going operation of one of our services.
- In our services, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and where possible, permanently deleted.
We (Bonnaroo 2014) operate this website (lineup.bonnaroo.com), using the Festival Platform provided to us under a subscription agreement by DoStuff Media, LLC (DoStuff). It is our policy to respect your privacy regarding any information we may collect while operating our website.
We Are Part of the DoStuff Network
Our website is powered by DoStuff’s Festival Platform. All of the information we are given through this website is necessarily shared with DoStuff, because DoStuff develops, hosts and operates the web application that powers this website. In turn, DoStuff shares this information with other websites in the DoStuff Network – that is, third parties that have subscribed to a software platform offered by DoStuff, including but not limited to the Local Platform, Event Calendar Partner Platform, and the Festival Platform. Sharing information among the websites in the DoStuff Network allows our website to be rich with content about bands, events, and other non-personally identifiable information.
Personally identifiable information given to us is shared with DoStuff as the developer, host and operator of the software that powers our site. Your personally identifiable information is not, however, shared with any other website in the DoStuff Network unless you choose to register or login at that particular website.
Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use our website so we can make appropriate changes and improvements. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of our website, or by telling advertisers how many page views our website delivers, or the average number of unique visitors that come to our website in a month.
We also access Google’s DoubleClick cookie to collect anonymous demographic data (such as the age, gender, and interests) about each visitor to our site, using a feature that is currently called Google Analytics Demographics and Interest Reporting. We do not merge this non-personally-identifying information with, or connect it to, to any user accounts or any personally identifiable information we have collected through other means. We may use this demographic data to tailor information or advertising that we display to individual visitors, and we may disclose this demographic data in an aggregated form to third parties. Individuals can visit Google’s Ad Settings to opt out of sharing Google’s DoubleClick cookie with sites like ours, to modify the Google demographic information that is delivered to us and other sites, and to customize Google Display Network ads.
We also collect potentially personally-identifying information like Internet Protocol (IP) addresses. We do not use such information to identify our visitors, however, and do not disclose such information, other than under the same circumstances that we use and disclose personally-identifying information, as described below.
Gathering of Personally-Identifying Information
Certain visitors to our website choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who sign up for an account at our website to provide an email address. Those who engage in transactions with us are asked to provide additional information, including as necessary the personal and financial information required to process the requested transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with us. We do not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
We may collect statistics about the behavior of visitors to our website. For instance, we may monitor the most popular events on the website. We also may collect non-personally identifiable demographic information about visitors to our site, as described in the preceding section, "Website Visitors". We may display this information publicly or provide it to others. However, we do not disclose personally-identifying information other than as described below.
Use and Protection of Personally-Identifying Information
We disclose potentially personally-identifying and personally-identifying information to DoStuff, as described above. That information is also shared with other sites in the DoStuff Network if you affirmatively choose to register or log into that specific site, as described above. Other than that, we disclose such information only to those of our employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services available at or through our website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using our website, you consent to the transfer of such information to them.
We may also use and disclose potentially personally-identifying and personally-identifying information in accordance with explicit consent given in advance by the person who provided the information to us or to another site in the DoStuff Network, and who is identifiable by the information.
We may disclose potentially personally-identifying and personally-identifying information when we believe in good faith that it is required by law or legal process, or reasonably necessary to protect, assert or defend the property or rights of us, third parties or the public at large.
If you join our site, or if you log into our site using credentials you set at another site in the DoStuff Network, and you have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with us and our products. We primarily use our various blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it without intentionally identifying you in order to help us clarify or respond to your request or to help us support other users.
We will not use your personally identifiable information to send unrelated commercial email (spam), and will not authorize anyone else to do so.
We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information. No computer system can be made completely secure, especially if it connected to the Internet, but your security and privacy are priorities for us.
In addition, DoStuff may set a cookie on your computer when you visit our site or another site in the DoStuff Network. DoStuff may use this cookie to learn about how you use of the DoStuff Network and what you are interested in, so that DoStuff and the sites in the DoStuff Network can improve and serve you better. If you are a registered user, this cookie will be tied to your user account and your personally identifiable information; however, DoStuff will only share your personally identifiable information with those sites in the DoStuff Network where you choose to register or log in.
DoStuff's Protection of Personally Identifiable Information
You should also provide a copy of your complaint, question or concern to DoStuff:
DoStuff Media, LLC
2208 South Lamar Blvd., Suite C
Austin, Texas 78704
We will use our best efforts to respond within 3 days if an immediate response cannot be provided.